Frequently Asked Questions

How can I reset my password?

Forgot your password? No worries! You can have a new password sent to the email address associated with your account, here.

How can I make a feature suggestion?

We love hearing your ideas! Please contact us at request@recipecloudapp.com anytime.

I'm having trouble, do you offer support?

Of course! Simply contact us at support@recipecloudapp.com to report the issue you are having. Please include your name and contact information and as much details about the problem so we can best help you.

How can I cancel my subscription?

If you subscribed on the web app:
Log in, go to Manage Account, and update your subscription preferences through our connected Stripe customer portal.

If you subscribed on an iOS device:
1. Open the Settings app.
2. Tap your name and select Subscriptions.
3. Find RecipeCloud PRO and tap Cancel Subscription.

For iOS subscriptions, changes are managed by Apple and will sync with your account.

Can I access the recipes I have saved if I cancel my subscription?

Yes! If you pay for a monthly or yearly subscription, the recipes and books you save will be available in your account forever. You just will not be able to save additional recipes until you renew your subscription.

How do I delete my RecipeCloud account?

Simply contact us at support@recipecloudapp.com and we will remove your account details.